Del Smith - A1 Express Airport Parking - Tampa, Fl
"We've been an SMC Software client for more than a year now and, even in this economic downturn, our off-airport parking business has shown positive growth. The first thing we did was have them replace our websites 'reservations form' with their real time reservations engine. Our customers loved it, and so did we. Now they could reserve an 'auxiliary service,' (car wash, wax, detailing, etc.) while reserving their space and our sales immediately took off. We were also quickly able to substantially reduce our dependence on the parking industry's expensive online "aggregators" for business. Turns out that, when given the opportunity, online shoppers seem to truly prefer 'going-direct' when buying rather than using a 3rd party website. Then, we added their point-of-sale (POS) revenue management system and life got even better. Everything SMC has provided, their software, service and support, has been nothing short of outstanding and we're looking forward to adding their new and innovative tools, like License Plate Recognition (LPR), etc., as soon as they become available."
Bill Devereaux - Select/Payless Airport Parking
Boston, MA - Manchester, NH - Providence, RI
"We operate three stores near three major New England Airports. Our three websites utilized reservation forms and were not performing very well in capturing business. After installing the SMC Software cutting edge reservation modules our website capture percentage increased over 300% - and continues to climb. Additional services sold directly from the SMC reservation modules have doubled. Bottom line is their products run like clockwork, customers see the total cost, services, and directions before they reserve and that makes them want to book with us. Mike Harley and his team at SMC are true industry professionals who care about the success of their customer partners. Whether you're new to parking - or an industry giant, consider SMC Software's reservations and point of purchase products. We did, and we couldn't be happier with the results."
John Youkhana - Airways Parking & Midway EZPark - Chicago (Midway), IL
"By using the ideas and concepts presented to us by SMC Software, we have seen an increase in business, traffic, and profits. Using our own web-based reservation system was just one key to the puzzle. Their knowledge and concepts that the staff at SMC put into our projects have helped and educated us beyond the parking business. For the first time in years we are in control of our prices and not at the mercy of the aggregator price wars. Thanks for the amazing job."
Jay Vane - Park & Go - Charleston, SC
"I started working with SMC in February 2011 to integrate their reservation system into my existing website. From the beginning they have been a pleasure to work with. Mike and George made a trip to my location to explain their system. I was impressed with their knowledge of the industry and current technology as well as their interest in my needs. They gave me quite a few ideas and tips. Not only did I incorporate their reservation system, I hired them to redesign my website. The results were quite impressive. I have gotten many compliments from my customers about the attractiveness and ease of use of the new site. In addition, I have been participating in their email blast campaign. I have seen my business increase 40% as a direct result of their stellar efforts. I would recommend them to anyone who is interested in increasing their business. If you would like to contact me with any questions, I would be happy to speak with you."